FREQUENTLY ASKED QUESTIONS
How do I place an order?
Go to our Shop tab and select the item/s you wish to order. Make sure that every details are correct before proceeding to checkout.
Upon checkout and confirmation of payment, kindly allow us 2-3 days to finish processing your order/s.
DO YOU HAVE A SIZE CHART?
Yes, we do! Every product has a size chart at the end of the Description tab. Our pieces run from Small to Extra Large.
I LOVE YOUR DESIGNS, BUT SIZES DON'T FIT ME!
No need to fret! All our designs are also available for made-to-order basis. Please note that both style and colorway are fixed, and we can only customize the size. The price is also subject to change.
Send us an email at email@example.com and let’s work on something awesome for you!
Because any woman who wants to wear Marie can!
what are your payment methods?
For Bank deposit and/or online transfer,
we have BPI & BDO bank accounts, viewable after checkout.
For over-the-counter transactions, we will secure your ordered items for only a maximum of 2 days. Failure to send proof of payment within 2 days will result in order cancellation.
We also accept GCash payment. Details will be provided to you upon checkout.
We now accept COD payments via Ninjavan
for an additional fee of Php80.00
Please send us a screenshot of your deposit slip at firstname.lastname@example.org.
For online payments, we accept Visa, Mastercard, Amex cards via Paypal.
HOW LONG DOES IT TAKE TO SHIP MY ORDER?
Items will be dispatched after payment confirmation and production. Once orders are dispatched, our courier will get in touch with you for delivery and tracking.
For shipments within Luzon/Metro Manila, please expect 3-5 days after payment confirmation and production.
For shipments outside Luzon/Metro Manila, please expect 7-10 days.
Orders are shipped daily except SUNDAYS and HOLIDAYS.
You can track your orders HERE
HOW DO I CARE FOR MY MARIE PIECES?
Each of our piece is handmade with love.
Please treat delicately.
– Hand wash with LIKE colors only.
– Use mild detergent.
– Hang dry.
– Steam iron, iron on low-medium temperature.